Our plans include disk space, monthly bandwidth, email accounts, management panels (cPanel/WHM or a VPS control panel), baseline server security, backups depending on the plan, and optional add-ons like SSL certificates and DNS management.
We provide migration assistance in most cases—transferring files, databases, and DNS settings after coordinating account details and a migration window.
We run automatic backups daily or weekly depending on the plan; restores can be performed from the client control panel or by contacting support.
Our support team is available 24/7 via the ticketing system and email; priority phone support is available on select managed plans.
We use firewalls, DDoS protection, regular system updates, malware scanning, account isolation, and optional WAF and advanced monitoring services.
Yes, VPS and dedicated servers can be scaled up (CPU, RAM, storage) on demand, typically without downtime, with prorated billing for the changed period.
Billing is available monthly or annually; we issue TAX invoices; refund and return policies vary by service type and are detailed in our Terms of Sale.
Yes, we offer managed services including monitoring, system updates, performance optimization, security management, and regular reporting; scope depends on the chosen package.
Shared hosting is typically activated within minutes to a few hours; VPS and dedicated services may require a short configuration or identity verification period.
The fastest method is the ticketing system inside the client control panel; for urgent issues, use priority phone support available on eligible plans or email support with detailed logs and expected outcomes.
Our VPS plans offer guaranteed CPU, RAM, fast NVMe storage (optional RAID), full root access, snapshot backups, and management via cPanel or SSH; our data centers are located in Dallas US, Toronto CA, Mexico MX, London UK, Sydney AU, Frankfurt DE, Singapore SG, and Mumbai IN.
Yes, the VPS is fully scalable—CPU, RAM, storage, and bandwidth can be increased as client needs grow; upgrades are performed on demand through the client panel or with support assistance, usually without downtime and with prorated billing.
Yes. Fine Hosted LLC runs an affiliate/partner program that pays a 10% commission on all client purchases, including first-time purchases and renewals of domains, hosting, SSL certificates, and other services.
